Reference

How We Handle Your Account Information

We collect what we need to run your account, process your bKash, Nagad and Rocket transactions, and keep the lobby secure. This policy explains what we collect, how we use it, and the choices you have.

Account dataPayment verificationDevice access logsCookie preferencesRetention policy
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K777 Boat How We Handle Your Account Information
DATA HANDLING

How We Protect and Manage Your Information

We use industry-standard encryption for data in transit and at rest. Account passwords are hashed; we cannot see your plain-text password. Payment processing happens through secure wallet APIs, and we do not store your bKash, Nagad or Rocket PIN. Cookie preferences can be managed in your browser or account settings. Account data is retained while your account is active and for the period required by our operational compliance obligations after closure.

Encryption

All data moving between your device and our servers is encrypted with TLS. Account details, transaction records and session tokens are stored in encrypted form on secure infrastructure.

Cookies

We use cookies to keep you logged in, remember your language choice, and track session activity for fraud prevention. You can clear cookies in your browser settings; doing so will sign you out.

Wallet security

We never store your bKash, Nagad or Rocket credentials. Deposits and withdrawals are completed through the wallet provider's secure API. We see only the transaction reference and final status, not your PIN or password.

Retention

We keep account records, transaction history and support messages for the life of your account plus the compliance retention period after closure. You can request deletion once that period expires.

CONTACT CHANNELS

How to Reach Us About Privacy Matters

If you have questions about this privacy policy, want to request your data, ask us to correct account details, or close your account, use any of the channels below. Our team handles privacy requests the same way we handle account support.

Live chat Open the chat widget from any lobby page and ask for privacy support. Our team will verify your account and walk you through data requests, correction steps or account closure.
Email Send your privacy question or data request to the support email shown in your account settings. Include your registered phone number so we can verify identity before sharing any personal information.
Account settings Visit the privacy section inside account settings to review what data we hold, update contact details, manage cookie consent, or start the account closure process directly from the panel.

Privacy Policy Questions

We collect your phone number, email address, date of birth, and the payment details you provide for bKash, Nagad or Rocket verification. We also log your device type, IP address and session activity.

Yes. Contact support through live chat or email and ask for a data export. We will verify your identity and send a file containing your account details, transaction history and session logs.

We share transaction data with payment processors to complete your bKash, Nagad and Rocket deposits and withdrawals. We do not sell your information. We may disclose data when required by lawful authority in our jurisdiction.

We retain account records, transaction logs and support messages for the compliance period required by our operating jurisdiction. After that period expires, you can request deletion by contacting support.

Yes. Visit account settings to update your email, phone number or payment details. For changes that require verification, such as date of birth, contact support and we will guide you through the process.

We use session cookies to keep you logged in, preference cookies to remember your language, and analytics cookies to monitor fraud. You can disable cookies in your browser, but you will need to sign in again each visit.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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